We are looking for a professional and friendly Wait Staff to join the Santiago's Tapas team! Your main goal in this position should be to ensure the highest level of clients' satisfaction and provide an outstanding customer experience. Full time and Part-Time positions available in City Centre, Whitchurch & our new restaurant in Thornbury. MUST be over 16 Years Old.

 

Wait Staff duties and responsibilities

• Welcome customers and lead them to their seats

• Introduce our menus and describe different dishes and drinks

• Make recommendations on specialities

• Take orders

• Deliver orders to the table in a timely manner

• Adhere to food, sanitary and safety standards

• Inspect the quality and looks of the dishes, making sure they uphold standards

• Identify and resolve any special requirements, wants and needs of customers

• Handle complaints

• Deliver checks and accept payment

• Collaborate closely with other staff members

 

Wait Staff requirements and qualifications​

• Knowledge of cash register and any ordering information system

• Customer-oriented approach

• Critical thinker and problem-solving skills

• Team player

• Good time-management skills

• Great interpersonal and communication skills

• Patient problem solver